Frequently asked questions

Quick answers about ScribX — product, privacy, billing, integrations and the technical details. Can't find it? Use search or check Troubleshooting.

Product

Does ScribX work with Google Meet, Zoom and Teams?

Yes. The browser extension captures audio directly from any tab — Google Meet, Zoom (web), Microsoft Teams, and other browser-based platforms — without installing a bot into the call.

How does live transcription work?

As you speak, ScribX streams audio to our transcription pipeline in real time. Words appear on screen within milliseconds — first as interim (partial) text that updates as you speak, then as final committed text once the phrase is complete.

How does live translation work?

Each transcript segment is translated immediately after it's committed. Both the original and translation appear side by side. ScribX supports 100+ languages for transcription with EN, VI and JA in the full UI.

What is a meeting note?

After the call, ScribX automatically generates a structured note: a Quick recap, Overview by topic, Next steps by owner, and a timestamped Detailed recap. It's ready within seconds of the meeting ending.

What are Checkpoints?

Checkpoints are key moments ScribX captures while the meeting is still live — decisions made, blockers raised, action items assigned. They appear in the right panel during the call and feed into the final note.

Can I edit the transcript or notes after the meeting?

Yes. In the CMS you can edit any transcript line, rename speakers, adjust timestamps and regenerate summaries. Changes are saved instantly.

Privacy & data

Is my meeting audio stored?

No. Audio is processed in real time and discarded immediately after transcription. Only the transcript, summaries and structured notes are stored — encrypted at rest.

Does ScribX use my meetings to train AI?

Never. We do not use your meeting content to train any AI model, and we contractually prohibit all sub-processors from doing so. Your data is yours.

Is ScribX GDPR compliant?

Yes. We act as a data processor under GDPR when handling your meeting data. A full Data Processing Agreement is available — see our DPA. We support data subject rights requests and respond within 30 days.

What happens to my data if I delete my account?

Transcripts, notes and account data are deleted within 30 days. Audit logs are retained for 7 years as required by financial regulations. You can export your data before deleting.

Billing

Is there a free plan?

Yes. The Free plan includes 20 meetings per month with AI summary, translation, context sources and a glossary — no credit card required.

What is the Early Adopter plan?

Early Adopter is free during the beta period and gives you 100 meetings per month, a bring-your-own STT key, webhooks, the REST API and more. We will give at least 30 days notice before introducing any charge.

What does Enterprise include?

Enterprise includes unlimited meetings, 2,500 concurrent sessions, SSO/SAML, bring-your-own storage, Zoom App integration, voiceprints org-wide and priority support. Contact us for pricing.

Integrations

What is the MCP server?

ScribX exposes an MCP (Model Context Protocol) server so AI assistants like Claude or Cursor can query your transcripts, summaries and action items directly as tools — no copy-paste required.

Is there a REST API and webhooks?

Yes (Early Adopter and above). The REST API lets you pull structured notes and transcripts into any system. Webhooks fire the moment a note is ready — push to Slack, CRM or a data warehouse automatically.

Can I connect Notion or other docs?

Yes. Link Notion pages, Outline or other sources as context — ScribX uses them to sharpen summaries and resolve names and acronyms correctly.

Technical

What browsers does the extension support?

The extension supports Google Chrome and Chromium-based browsers (Edge, Brave, Arc). A Firefox extension is on the roadmap.

How accurate is the transcription?

Accuracy depends on audio quality, accent and language. In good conditions, ScribX achieves accuracy comparable to Google Cloud STT. Provide a glossary of product names, people and acronyms to improve results further.

Where can I find the docs?

Full documentation — quick-start, API reference, extension setup and MCP guide — is at docs.scribx.app.